Job Description
Roles and Responsibilities:
Manage the day-to-day operations by directly supervising and coordinating the work of rental counter, delivery, and service personnel
Taking orders by phone from outside sales personnel or customers and ensures delivery
Preparing quotes for customers when requested by outside sales rep
Handle and generate sales with existing accounts
Assign work orders to mechanics to ensure workload is properly managed. Ensure timely turnaround of customer repairs
Generate repair quotes, file equipment warranty claims, and perform parts research
Properly receive and bill for parts to ensure proper inventory management; maintain and update operating system
Check stock availability and perform scheduled cycle counts
Work closely with accounting as needed to resolve discrepancies with both accounts receivable and payable transactions
Files warranty claims with OEMs as needed
Become familiar with all product lines
Establish and maintain relationships with manufacturers
Maintain open orders daily
Keep Showroom clean and organized
Recommend additional products needed for the job
Work closely with other departments to ensure accuracy and predictability
Phone Cold Calling
Properly receive and bill for parts to ensure proper inventory management; maintain and update operating system
Work closely with accounting as needed to resolve discrepancies with both accounts receivable and payable transactions
Required to keep parts stock at a 6 month turn timeframe. Work with OEM or vendor to ensure supplier returns are completed in a timely manner.
Complete year-end inventory
Perform other duties as required by Supervisor
Qualifications:
1-3 Years of Experience in Sales or Manager Experience
Experience in the Construction Industry (Preferred)
Communicates well with customers both on the phone and in person
Demonstrated ability to lead a team, manage priorities, and achieve performance goals.
Strong organizational, communication, and problem-solving skills.
Proficiency with Microsoft Office Suite (Excel, Outlook) and rental management systems.
High School Diploma or GED required; college or technical training preferred.
Bilingual (English/Spanish) preferred.
Construction Equipment Rental industry