Job Description

Job Description

Job Description

?? Copy Machine Technician
Location: [Austin, TX]
Employment Type: [Full-time/Direct Hire]
Our client is seeking a skilled and customer-focused Copy Machine Technician to install, troubleshoot, maintain, and repair multifunction copiers, printers, and related office technology at customer sites. This role is ideal for a hands-on technician who enjoys problem-solving, working independently, and delivering excellent customer service.
?? Key Responsibilities
Diagnose and repair issues on copiers, printers, scanners, and multifunction devices (MFPs) at customer locations
Perform preventive maintenance, calibrations, and routine service to ensure optimal performance
Install new equipment and configure print/scan settings and connectivity (network, USB, wireless)
Troubleshoot mechanical, electrical, and software-related issues using service manuals and diagnostic tools
Replace parts such as rollers, fusers, belts, drums, developer units, and other wear components
Maintain accurate service documentation, including work orders, parts usage, and time reporting
Provide professional, customer-facing support by explaining repairs, usage tips, and best practices
Manage assigned tools, parts inventory, and company vehicle
Follow all safety procedures and company policies while on-site and in transit
Coordinate with dispatch, technical support, and leadership to resolve complex issues efficiently
Meet or exceed performance metrics including response time, first-call resolution, and customer satisfaction
? Required Qualifications
High school diploma or GED required (technical school or certifications preferred)
1+ year of experience repairing copiers, printers, or MFPs or relevant electronics/mechanical field service experience
Strong ability to troubleshoot mechanical and electrical systems
Basic understanding of network printing, TCP/IP, drivers, and scan-to-email/folder setup
Excellent customer service and communication skills
Ability to lift 50+ lbs, stand, kneel, and work in confined spaces
Valid driver’s license with an acceptable driving record
? Preferred Qualifications
Experience with OEMs such as Ricoh, Canon, Konica Minolta, Xerox, Kyocera, Sharp, or similar
CompTIA A+ or related technical certification
Experience using service dispatch or print management tools (e-automate, FM Audit, etc.)
Ability to work independently, manage daily routes, and prioritize service calls effectively

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
- transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
verify.uscis.gov/web/media/resourcesContents/E - Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

#5546

Company Description

This company offers growth and a great group of people to work with.

Job Tags

Full time, Temporary work, Part time, Work at office,

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