/* charly.css - widget del asistente iColorMX (v2) */
:root{--ch-peach:#e9ff70;--ch-accent:#d5ee4a;--ch-ink:#17181a;--ch-paper:#fbfaf8;--ch-muted:#6b6d72;--ch-line:rgba(23,24,26,.14)}
.ch-oculto{display:none!important}
#ch-burbuja{position:fixed;left:18px;bottom:18px;z-index:2147483000;display:flex;align-items:center;gap:.55rem;padding:.5rem .95rem .5rem .5rem;border-radius:99px;background:var(--ch-peach);color:var(--ch-ink);border:2px solid var(--ch-ink);font-family:Manrope,system-ui,sans-serif;font-weight:800;font-size:.9rem;cursor:pointer;box-shadow:0 10px 26px rgba(23,24,26,.3);transition:transform .18s ease,background .18s ease}
#ch-burbuja:hover{background:#ffa984;transform:translateY(-2px)}
#ch-burbuja img{width:34px;height:34px;border-radius:50%;display:block;border:2px solid var(--ch-ink);background:#fff}
#ch-burbuja .ch-txt{white-space:nowrap}
#ch-burbuja .ch-badge{position:absolute;top:-4px;right:-4px;min-width:20px;height:20px;border-radius:99px;background:#e5533d;color:#fff;font-size:.7rem;line-height:20px;text-align:center;padding:0 5px;border:2px solid #fff}
#ch-panel{position:fixed;left:18px;bottom:18px;z-index:2147483001;width:378px;max-width:calc(100vw - 24px);height:min(584px,calc(100vh - 36px));display:none;flex-direction:column;background:var(--ch-paper);border:2px solid var(--ch-ink);border-radius:16px;overflow:hidden;box-shadow:0 20px 55px rgba(23,24,26,.38);font-family:Manrope,system-ui,sans-serif;transform-origin:bottom left;animation:chIn .22s cubic-bezier(.2,.8,.3,1)}
@keyframes chIn{from{opacity:0;transform:translateY(14px) scale(.97)}to{opacity:1;transform:none}}
#ch-panel.ch-abierto{display:flex}
#ch-cab{background:var(--ch-ink);color:#fff;padding:.7rem .8rem;display:flex;align-items:center;gap:.65rem;flex:0 0 auto}
#ch-cab .ch-avatar{width:40px;height:40px;border-radius:50%;overflow:hidden;flex:0 0 auto;background:var(--ch-peach)}
#ch-cab .ch-avatar img{width:100%;height:100%;display:block}
#ch-cab .ch-tit{line-height:1.2;flex:1;min-width:0}
#ch-cab .ch-nom{font-weight:800;font-size:.95rem;display:flex;align-items:center;gap:.35rem}
#ch-cab .ch-on{width:8px;height:8px;border-radius:50%;background:#28c76f;box-shadow:0 0 0 3px rgba(40,199,111,.22)}
#ch-cab .ch-sub{font-size:.7rem;opacity:.72}
#ch-cab .ch-acc{display:flex;gap:.3rem}
#ch-cab button{width:30px;height:30px;border-radius:9px;border:1px solid rgba(255,255,255,.3);background:transparent;color:#fff;cursor:pointer;font-size:.9rem;line-height:1;display:flex;align-items:center;justify-content:center;transition:background .15s}
#ch-cab button:hover{background:rgba(255,255,255,.18)}
#ch-cuerpo{flex:1;overflow-y:auto;padding:.9rem;display:flex;flex-direction:column;gap:.6rem;background:var(--ch-paper);-webkit-overflow-scrolling:touch}
.ch-msg{max-width:87%;padding:.6rem .85rem;border-radius:14px;font-size:.89rem;line-height:1.5;white-space:pre-wrap;overflow-wrap:anywhere;border:1px solid var(--ch-line);animation:chMsg .18s ease}
@keyframes chMsg{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}
.ch-msg.ch-yo{align-self:flex-end;background:var(--ch-peach);border-color:rgba(23,24,26,.5);color:var(--ch-ink);border-bottom-right-radius:5px}
.ch-msg.ch-el{align-self:flex-start;background:#fff;color:var(--ch-ink);border-bottom-left-radius:5px}
.ch-msg.ch-err{background:#ffe9e3;border-color:#e5533d}
.ch-hora{font-size:.63rem;color:var(--ch-muted);align-self:flex-end;margin:-.35rem .2rem 0}
.ch-typing{align-self:flex-start;display:flex;gap:4px;padding:.65rem .85rem;background:#fff;border:1px solid var(--ch-line);border-radius:14px;border-bottom-left-radius:5px}
.ch-typing i{width:7px;height:7px;border-radius:50%;background:#b9bcc2;display:block;animation:chP 1.1s infinite}
.ch-typing i:nth-child(2){animation-delay:.15s}.ch-typing i:nth-child(3){animation-delay:.3s}
@keyframes chP{0%,60%,100%{opacity:.35;transform:translateY(0)}30%{opacity:1;transform:translateY(-3px)}}
.ch-chips{display:flex;flex-wrap:wrap;gap:.4rem;padding:0 .2rem}
.ch-chip{border:1.5px solid var(--ch-ink);background:#fff;border-radius:99px;padding:.4rem .8rem;font:inherit;font-size:.79rem;cursor:pointer;transition:background .15s}
.ch-chip:hover{background:var(--ch-peach)}
#ch-form{padding:1rem;display:flex;flex-direction:column;gap:.5rem;background:#fff;overflow-y:auto}
#ch-form h4{margin:0;font-family:Anton,sans-serif;font-size:1.05rem;letter-spacing:.3px;font-weight:400}
#ch-form p{margin:0 0 .2rem;font-size:.79rem;color:var(--ch-muted);line-height:1.45}
#ch-form label{font-size:.72rem;color:var(--ch-muted);font-weight:700;margin-bottom:-.25rem}
#ch-form input{padding:.62rem .7rem;border:1.5px solid rgba(23,24,26,.25);border-radius:10px;font-size:.87rem;font-family:inherit;background:var(--ch-paper)}
#ch-form input:focus{outline:2px solid var(--ch-peach);border-color:var(--ch-ink)}
#ch-pie{flex:0 0 auto;padding:.55rem .6rem .5rem;border-top:1px solid var(--ch-line);background:#fff}
#ch-fila{display:flex;gap:.45rem;align-items:flex-end}
#ch-txt{flex:1;min-height:40px;max-height:104px;padding:.6rem .7rem;border:1.5px solid rgba(23,24,26,.25);border-radius:12px;font-family:inherit;font-size:.88rem;resize:none;background:var(--ch-paper);line-height:1.4}
#ch-txt:focus{outline:2px solid var(--ch-peach);border-color:var(--ch-ink)}
#ch-env{width:42px;height:40px;border-radius:12px;border:2px solid var(--ch-ink);background:var(--ch-peach);color:var(--ch-ink);font-weight:900;cursor:pointer;flex:0 0 auto;font-size:1rem}
#ch-env:hover{background:var(--ch-accent)}
#ch-env:disabled{opacity:.5;cursor:default}
.ch-btn{display:block;width:100%;padding:.68rem;border-radius:99px;border:2px solid var(--ch-ink);background:var(--ch-peach);color:var(--ch-ink);font-weight:800;font-size:.86rem;cursor:pointer;font-family:inherit;transition:background .15s}
.ch-btn:hover{background:var(--ch-accent)}
.ch-btn.ch-sec{background:#fff}
.ch-btn.ch-sec:hover{background:#f2f0ec}
.ch-nota{font-size:.65rem;color:var(--ch-muted);text-align:center;padding:.3rem .6rem 0;line-height:1.35}
@media(max-width:520px){
  #ch-burbuja{left:12px;bottom:12px;padding:.4rem;border-radius:50%}
  #ch-burbuja .ch-txt{display:none}
  #ch-burbuja img{width:38px;height:38px}
  #ch-panel{left:0;right:0;bottom:0;width:100%;max-width:100%;height:86vh;height:86dvh;border-radius:16px 16px 0 0;border-bottom:0;padding-bottom:env(safe-area-inset-bottom)}
  #ch-cuerpo{padding:.8rem .75rem}
}

/* ===== v3: luz de en linea + globo de invitacion ===== */
#ch-burbuja .ch-luz{position:absolute;top:0;left:31px;width:13px;height:13px;border-radius:50%;background:#22c55e;border:2px solid #fff;animation:chLuz 1.9s infinite}
@keyframes chLuz{0%{box-shadow:0 0 0 0 rgba(34,197,94,.85)}70%{box-shadow:0 0 0 10px rgba(34,197,94,0)}100%{box-shadow:0 0 0 0 rgba(34,197,94,0)}}
#ch-globo{position:fixed;left:18px;bottom:88px;z-index:2147482999;max-width:260px;background:#fff;border:2px solid var(--ch-ink);border-radius:14px;padding:.7rem .9rem;font-family:Manrope,system-ui,sans-serif;color:var(--ch-ink);box-shadow:0 12px 30px rgba(23,24,26,.22);opacity:0;transform:translateY(10px);pointer-events:none;transition:opacity .3s ease,transform .3s ease}
#ch-globo.ch-visible{opacity:1;transform:none;pointer-events:auto;animation:chGloboIn .35s cubic-bezier(.2,.8,.3,1)}
@keyframes chGloboIn{from{opacity:0;transform:translateY(10px)}to{opacity:1;transform:none}}
#ch-globo b{display:block;font-size:.9rem;margin-bottom:3px}
#ch-globo span{font-size:.8rem;line-height:1.4;color:var(--ch-muted);font-weight:600}
#ch-globo:after{content:'';position:absolute;bottom:-9px;left:26px;width:14px;height:14px;background:#fff;border-right:2px solid var(--ch-ink);border-bottom:2px solid var(--ch-ink);transform:rotate(45deg)}
#ch-globo .ch-x{position:absolute;top:-10px;right:-10px;width:22px;height:22px;border-radius:50%;background:var(--ch-ink);color:#fff;border:0;cursor:pointer;font-size:.85rem;line-height:1;padding:0}
@media(max-width:520px){#ch-burbuja .ch-luz{left:27px;top:-1px}#ch-globo{left:12px;bottom:84px;max-width:236px}}

/* v4: botones de descarga dentro del chat */
.ch-botones{display:flex;flex-direction:column;gap:.4rem;margin-top:.15rem;align-self:flex-start;max-width:88%}
.ch-boton-pdf{display:flex;align-items:center;gap:.5rem;justify-content:center;text-decoration:none;background:var(--ch-ink);color:#fff;border:2px solid var(--ch-ink);border-radius:99px;padding:.58rem .9rem;font:800 .84rem Manrope,system-ui,sans-serif;transition:background .15s}
.ch-boton-pdf:hover{background:#000}
.ch-boton-pdf .ch-ico{background:var(--ch-peach);color:var(--ch-ink);width:22px;height:22px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:.72rem}